Dear Customer, please before contracting any service with Local Trekkers Peru, we suggest you read carefully these terms and conditions and according to Peruvian travel regulations, when booking a tour or trek with Local Trekkers Peru. You automatically adhere to these regulations which may differ a little from your country of origin that is why we suggest you to read carefully this terms and conditions described below. and if you have any question please don't hesitate in contacting our staff. After this you are ready to make your formal reservation with us.
Once you have decided to make a formal reservation with Local Trekkers Peru, you must fill out our online reservation form on our website of the tour or trek you wish to do, in which we request the following informations: Full name as it appears on your Passport, (nicknames are not accepted) Passport Number (if you change your Passport Number after booking a tour please le tus know), age, nationality, phone number, gender, email, feeding. Flight dates, time to arrival in Cusco or other city that covers the reserved tour, allergies, medical restrictions, or anything else you think necessary that we should know.
If you make a reservation for the Inca Trail, keep in mind the following:
To have a formal reservation for any program, itinerary or tour with Local Trekkers Peru, you need to send us a deposit as follows:
Dear Customer Local Trekkers Peru offers you 4 payment methods to make your initial deposit or to pay the remaining of the total Price of the tour, trek or program booked, these methods are detailed below:
You must clikc on our VISA link on our website and follow the steps and using this method you need to add 6 % of the total amoung paid. Through this method all credits and debit Visa cards are accepted. Remember using this method it takes 03 working days to have your payment in our Bank Account.
You must click on our Paypal payment button on our website and follow the steps and using this method you need to add the 8% of the total amoung paid. Through this method all credits and debit cards are accepted. Remember using this method it takes 07 working days to have your payment in our Bank Account.
Using this method you need to add the 5% of the total amoung sent and we need 4 working days to have your payment in our bank account. Following we detail the information of our bank account:
You can use this method if you want to save time and if you want to act as son as possible to have a tour, trek or program very well booked, this method is recomendable when booking the Inca Trail due spaces for this are sold very fast, WU. Has rates for sending money abroad the rates depend on the country from which you are sending the money. Remember to send a deposit through WU. You need to send it under the name of a person, WU will only for the first name and last name, then they will give you a MTCN control Number (10 numbers) that you need to le tus know to be able to collect your payment. Following we detalied the informations of our General Manager to whom the payment of your deposit should be directed.
You can do your final payment, 15 days before your starting date of your tour, trek or program, you can use one of the 4 payment methods described above, also you can pay your final payment 5 days before your starting date here in Cusco, it can be in cash, credit or debit cards.
At any time, the customer / buyer may cancel the services requested or contracted without the right to any refund of the deposit made. The customer only has the right to reimbursement of 50 percent if he made the final payment of the total price. According to our experience a certain percentage of reservations are canceled by the client before starting the program due to unforeseen circumstances. The penalties for cancellations is detailed below.
For the Inca Trail Classic: Due the regulations of the Inca Trail are very strict, if you or someone in your group wishes to cancel the Inca Trail reservation, you will haveto pay a penalty of 60% of the total price. For example the cost for the Inca Trail based in 2 people is 650 $ per person, so the 60% = 390 $ if you sent a deposit of 200 $ the penalty will be 390 $ - 200 = 190 $
For the Inca Trail 2D/1N: Due the regulations of the Inca Trail are very strict, if you or someone in your group wishes to cancel the Inca Trail reservation, you will have to pay a penalty of 60% of the total price. For example the cost for the Inca Trail 2D/1N based in 2 people is 500 $ per person, so the 60% = 300 $ if you sent a deposit of 200 $ the penalty will be 300 $ - 200 = 100 $
For the Inca Trail Classic:For Alternative Treks: If you or someone in your group wishes to cancel any alternative trek, you have to pay a penalty of 50% of the total price. For example the cost for the Salkantay Trek based in 2 people is 450 $ per person, so the 50% = 225 $ if you sent a deposit of 150 $ the penalty will be 225 $ - 150 = 75 $
For Peru Packages: If you or someone in your group wishes to cancel any Peru Package, you have to pay a penalty of 50% of the total price. For example if some Peru Package based in 2 people cost 1500 $ per person, so the 50% = 750 $ if you sent a deposit of 40% of the total price in this case will be 600 $ so the penalty will be 750 $ - 600 = 150 $
For any other Tour or Program: If you or someone in your group wishes to cancel any other tour or program, you have to pay a penalty of 50% of the total price. For example the Machu Picchu by Train 2D/1N based in 2 people cost 480 $ per person, so the 50% = 240 $ if you sent a deposit of 150 $ so the penalty will be 240 $ - 150 = 90 $
We will retain the full amount and Local Trekkers Peru are not responsible for failure to submit the customer on account of delay or cancellation of your flight. The company is not liable for damage to or loss of luggage, accidents, unforeseen expenses, and unavoidable delays, services provided by third parties or direct causes beyond our control. In the unfortunate event of no show due to unforeseen reasons, the company will provide a certificate to the client for processing with your insurance company. This is any event that Local Trekkers Peru cannot even with all care, foresee or avoid. This covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, pandemic, natural disasters, adverse weather conditions, fire or all similar events beyond our control. In this case, Local Trekkers Peru will not accept liability and reserves the right to change, postpone or even cancel trips (this is a last option of course!).
By booking any of our tour, trek or program (Inca Trail to Machu Picchu, Salkantay Trek, Ausangate Trek, Choquequirao Trek, Lares Trek, Manu Jungle Trips and more) you assume the risks associated with these tours, treks or programs, Local Trekkers Peru Company accepts no responsibility associated with the risks that these tours, walks or programs may have. (Accidents, strikes, earthquakes, climatic factors, safety conditions, political factors, denial of entry permits, health issues, among others) in addition, Local Trekkers Peru we exonerate ourselves from liability in relation to legal matters or other inconveniences in which the Custoomer may be involved, as well as personal expenses incurred by the passenger for this cause.
All prices and rates presented to the customer / buyer in our website are subject to change, availability and validity without prior notice. Restrictions and conditions apply for each tariff published according to its validity.
Responsibilities and demonstrations of the Custoomer:
a) Verify that your passport has a minimum validity required for your trip according to the country of destination.
b) The Customer declares that he has no restriction on leaving the country for criminal offenses, as provided in Peruvians Laws.
c)Declare to have been informed and to have received, understood and accepted all the Terms, conditions and restrictions on services and products provided by Local Trekkers Peru.
d) Accept in full these terms and conditions.
Local Trekkers Peru are responsible for complying with everything offered in our tours, treks, programs and tourist packages, described on our website, in addition to giving all the information required by the client. In case of force majeure, Local Trekkers Peru, will do everything in our power to help our clients to solve any inconvenience.
Local Trekkers Peru, reserves the right to change or modify these terms and conditions at any time and without prior notice.